Emotional intelligence and the new challenges of the nursing staff
DOI:
https://doi.org/10.55204/trc.v3i1.e190Keywords:
Emotional Intelligence, Patient Care Services, challenges of nursing professionals, nursingAbstract
During the COVID-19 pandemic, nursing professionals have faced great pressure and emotional challenges in their daily work. Emotional intelligence has become crucial to help these professionals cope with stress, maintain empathy, and provide quality care to patients. Emotional intelligence in nursing professionals implies the ability to recognize, understand and manage both their own emotions and the emotions of others. This includes the ability to remain calm in stressful situations, show empathy towards patients and their families, and establish effective communication. In this sense, the research was oriented to determine the quality of emotional intelligence in students of the State University of Bolívar, because their emotional intelligence is vital within their profession, for which a questionnaire instrument was applied to 125 students of different academic cycles, of which 102 responses were validated correctly, the questionnaire to measure emotional intelligence was based on Saloveyet's Trait Meta-Mood Scale, developed by Carranque et al (2004), which has been validated and used in different investigations that measure EI, is made up of 24 items that evaluate 3 factors: attention to feelings, emotional clarity and emotional repair. The results obtained from the study denote an average score of 25.82 (±1.19) in emotional attention, an average score of 19.18 (±1.04) in emotional clarity and an average score of 22.01 (±1 ,30) in emotional repair, these responses show that they can feel and express feelings adequately, however they show shortcomings in understanding their own emotions and those of others, as well as they do not have the ability to regulate their emotional states, it is evident the The need to develop strategies to improve the emotional intelligence of future nursing professionals, since in general it translates into better quality and empathic care for patients in order to improve health services.
Downloads
References
Salovey P, Mayer J. Emotional intelligence. Imagination, Cognition and Personality. 1990;: p. 185–211.
Mayer JD, Salovey P. What is emotional intelligence?: New York: Basic Books; 1997.
Bar-On R. The bar-on model of emotional-social intelligence (ESI). Psicothema. 2006;: p. 13-25.
Goleman D. Emotional intelligence: perspectives on a theory of performance: In C. Cherniss & D. Goleman; 2001.
Goleman D, Boyatzis R, McKee A. Primal leadership: realizing the power of emotional intelligence: Harvard Business School Press: Boston.; 2002.
Briñol P, Petty R, Rucker D. The role of meta-cognitive processes in emotional Intelligence. Psicothema. 2006; 18: p. 6-33.
Fernández-Berrocal P, Extremera N. Special issue on emotional intelligence: An overview. Psicothema. 2006; 18: p. 1-6.
Quiliano M, Quiliano M. Inteligencia emocional y estrés académico en estudiantes de enfermería. Ciencia y enfermería. 2020; 26.
Torres N, Sosa M. Inteligencia emocional de los estudiantes de pregrado de las licenciaturas de enfermería. Revista Cuidarte. 2021; 11(3).
Ponce-Gómez J, Reyes-Morales H, Ponce-Gómez G. Satisfacción laboral y calidad de atención de enfermería en una unidad médica de alta especialidad. Revista de enfermería del Instituto Mexicano del Seguro Social. 2021; 14(2): p. 65-72.
Cross N, Velasco R. Apegos patológicos y acción terapéutica. Revista de Psicoanálisis. 2020; 4: p. 1-12.
Lampreia , Correia , Caldeira , Rabiais , Madureira. Inteligencia emocional de enfermeras de cuidados críticos: scoping review. Enfermería Basada en la evidencia. Revisión. 2023; 33(1): p. 69-75.
Ordoñez-Rufat P, Polit-Martínez MV, Martínez-Estalella G, Videla-Ces S. Emotional intelligence of intensive care nurses in a tertiary hospital. Enfermería Intensiva (English ed.). 2021; 32(3): p. 125-132.
Giménez-Espert M, Prado-Gascó V, Valero-Moreno S. Impact of work aspects on communication, emotional intelligence and empathy in nursing. Revista Latino-Americana de Enfermagem. 2019; 27.
Soto-Rubio A, Giménez-Espert , Prado-Gascó V. Effect of Emotional Intelligence and Psychosocial Risks on Burnout, Job Satisfaction, and Nurses’ Health during the COVID-19 Pandemic. Int. J. Environ. Res. 2020; 17(21).
Vargas-Valencia Á, Vega-Hernández M, Aguila Sánchez J, Vázquez Espinoza J, Hilerio López Á. Self-Perceived Emotional Intelligence Levels in Nursing Students in Times of a Pandemic: Multivariate Representation. Int. J. Environ. Res. 2022; 19(3).
Ranney M, Griffeth V, Ashish J. Critical Supply Shortages — The Need for Ventilators and Personal Protective Equipment during the Covid-19 Pandemic. Perspective. 2020.
Blanco-Donoso L, Moreno-Jiménez J, Gallego-Alberto L, Moreno-Jiménez B, Garrosa E. Satisfied as professionals, but also exhausted and worried!: The role of job demands, resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic. Health & Social Care in the Community. 2021; 30(1): p. e148-e160.
Díaz-Agea J, Orcajada-Muñoz I, Leal-Costa C, Adánez-Martínez M, De Souza Oliveira A, Rojo-Rojo A. How Did the Pandemic Affect Communication in Clinical Settings? A Qualitative Study with Critical and Emergency Care Nurses. Healthcare. 2022; 10(2).
Hosein abadi T, Askari M, Miri K, Namazi Nia M. Depression, stress and anxiety of nurses in COVID-19 pandemic in Nohe-Dey Hospital in Torbat-e-Heydariyeh city, Iran. Journal of Military Medicine. 2020; 22(6): p. 526-533.
Mosolova E, Chung S, Sosin D. Stress and anxiety among healthcare workers associated with COVID-19 pandemic in Russia. Psychiatria Danubina. 2020; 32(3-4): p. 549-556.
Vagni M, Maiorano T, Giostra V, Pajardi D. Hardiness, Stress and Secondary Trauma in Italian Healthcare and Emergency Workers during the COVID-19 Pandemi. Sustainability. 2020; 12(4).
Levin J. Mental Health Care for Survivors and Healthcare Workers in the Aftermath of an Outbreak. Psychiatry of Pandemics. 2019;: p. 127-141.
Dellasega , Louise-Kanaskie. Nursing ethics in an era of pandemic. Applied Nursing Research. 2021; 66.
Mayer J, Salovey P, Caruso D. Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT): Multi-Health Systems; 2002.
Tapia M, Marsh G. A validation of the emotional intelligence inventory. Psicothema. 2006; 18: p. 55-58.
Ruvalcaba-Romero N, Orozco-Solís M, Bravo-Andrade H. Propiedades psicométricas de la versión corta del inventario de inteligencia emocional (EQi-SF) en población mexicana. Revista de la Facultad de Psicología. 2020; 23(2): p. 57-71.
Carranque G, Fernández-Berrocal P, Baena E, Bazán R, Cárdenas B, Herraiz R, et al. Relation of perceived emotional intelligence and healthrelated quality of life in middle-aged women. Psychological Reports. 2004; 91: p. 47-59.
Espinoza-Venegas M, Sanhueza-Alvarado O, Ramírez-Elizondo4 N, Sáez-Carrillo K. Validación de constructo y confiabilidad de la escala de inteligencia emocional en estudiantes de enfermería. Rev. Latino-Am. Enfermagem. 2015; 23(1): p. 139-147.
Hernandez-Vargas C, Dickinson-Bannack M. Importancia de la inteligencia emocional en Medicina. Investigación en educación médica. 2014; 3(11): p. 155-160.
Espinoza-Venegas M, Sanhueza-Alvarado , Ramírez-Elizondo , Sáez-Carrillo. Validación de constructo y confiabilidad de la escala de inteligencia emocional en estudiantes de enfermería. Rev. Latino-Am. Enfermagem. 2015; 23(1).
Pérez-Fuentes M, Simón-Márquez M, Molero-Jurado M, Barragán-Martín A, Martos-Martínez A, Gázquez-Linares J. Inteligencia emocional y empatía como predictores de la autoeficacia en Técnicos en Cuidados Auxiliares de Enfermería. Revista Iberoamericana de Psicología y salud. 2018; 9(2): p. 75-83.
Ardiles R, Barraza R, Koscina I, Espínola N. Inteligencia emocional y su potencial preventivo de Síntomas ansioso-depresivos y estrés en estudiantes de enfermería. Ciencia y enfermería. 2020; 26.
Drigas , Chara. The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of Covid-19. iJES International Journal of Recent Contributions from Engineering, Science & IT. 2022; 8(3).
Mansel , Einion. ‘It's the relationship you develop with them’: emotional intelligence in nurse leadership. A qualitative study. British Journal of Nursing. 2019; 28(21).
Pouran R, Hamed Z, Tiba , Sajad , Telma , Giti R. Relationship between communication skills and emotional intelligence among nurses. Nursing Managmen. 209.
The Importance of Emotional Intelligence in Nursing Care. Journal of Comprehensive Nursing Research and Care. 2019; 4.
Emotional intelligence of nursing applicants and factors related to it: A cross-sectional study. Nurse Education Today. 2020; 85.
Huili S, Wei W, Guanghong H, Zhijian BS, Qi W, Xiaoli P. Correlation between emotional intelligence and negative emotions of front-line nurses during the COVID-19 epidemic: A cross-sectional study. Journal of Clinical Nursing. 2020; 30(3-4).
Nursing turnover intentions: The role of leader emotional intelligence and team culture. Journal of Nursing Managemen. 2020; 29(2).
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Lourdes Morayma Remache Agualongo, Clara Patricia Guerra Naranjo, David Santiago Agualongo Chela, Stefanny Karolina Días Ledesma
This work is licensed under a Creative Commons Attribution 4.0 International License.
The authors retain the moral and patrimonial rights of their works. They only give to the magazine Tesla Revista Científica the right to the first publication of this. Since Tesla Revista Científica is an open access publication, readers can fully or partially reproduce its content as long as they properly credit the corresponding authors and the journal itself. Tesla Revista Científica undertakes not to make commercial use of the texts it receives and/or publishes.
Our journal is governed by the international policies SHERPA/RoMEO: Green journal: They allow the self-archiving of both the pre-print (draft of a paper) and the post-print (the version corrected and reviewed by peers) and even the final version ( layout as it will be published in the journal).
See also "Copyright and licences".
